Before You Call For Copier and Printer Service

Copeco Sharp Printer BlogJust when you’re ready to print or copy that report you’ve been laboring over for weeks, you discover lines or spots on your copies. While Copeco’s service technicians for your Sharp copier and printer are always ready to correct the issue, you may want to try these simple tips to resolve the problem yourself—without having to break out your printer or copier service manual.

Lines On Your Copies?

The first step is to check the slit glass. All modern digital copiers that feature an automatic document feeder have a slit glass. This is the little strip of glass beside your main table glass that your documents are scanned over when using the feeder to make copies.

Any type of build-up or residue will translate into lines across your copies. This residue can be easily cleaned off with a soft cloth and a little bit of isopropyl alcohol or even window cleaner. Completely dry the slit glass, and those lines should be a thing of the past.

Spots On Your Copies?

Also frustrating when trying to complete that time-sensitive copier and printer job are spots on your copies. First check to see if the spot is in the same location on every copy. If so, the reason is most likely something on the table glass. The most likely culprits are white-out and ink from inkjet printers. An easy fix is to try cleaning the table glass with window cleaner or isopropyl alcohol.

Service Techs A Phone Call Away

Of course, if those solutions don’t resolve your problem with your Sharp copier or printer, Copeco’s service technicians are always just a phone call away. You can even request service on our website by filling out a simple service request form. One of our technicians are guaranteed to respond within 4 hours for emergency calls, and within 8 hours for all other calls. Our printer and copier techs often arrive within 1-2 hours of your call, with our average response time being 1.5 hours for all service appointments.

All of our techs carry a large inventory of common parts and supplies in their car to get you up and running in no time. In the unlikely event that we cannot get a needed part within 2 days for your machine, we will bring you a comparable loaner machine to meet your needs.

At Copeco, our technicians pride themselves in their ability to take care of your printer and copier needs. If you own a business in Canton, Akron, Toledo as well as other parts of Ohio, contact us. Our service technicians are happy to help!

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