Holy Toledo! All three of the Sharp copier and printer service technicians in our Toledo, Ohio, office have been part of the Copeco team for more than 20 years. That’s a lot of skill and experience in one place! Let me introduce them to you.
John Cassidy handles delivery, set up and installation of new copiers and printers. A Sharp Superior Technician, he’s ranked among the top 150 in the nation. Kudos to you, John! He’s also big on data security and likes to help his customers protect the information that goes into and comes out of their multifunction printers.
John and his wife Barb have five grown children and two grandchildren. He says he’s stayed at Copeco for 23 years because of “the great group of people I’ve worked with over the years.”
A man who spends most of his working day on the road, service technician Mark Rader believes Sharp copiers and printers are “the most dependable, user-friendly, low-maintenance, cost-efficient office equipment in the industry.” He also says he enjoys his job of 20+ years because Copeco customers have been friendly, patient and easy to talk to. During his chats, Mark encourages them to be wary of toner pirates and to use multifunction machines to their fullest in order to save the most money.
Mark and his wife Lori have ridden their Harley more than 13,000 miles, visiting many destinations throughout the United States. They also cheer for the Cleveland Browns – which probably has not been as rewarding. But, loyalty is one of Mark’s great qualities!
Garry Sawkins, also a Sharp Superior Technician, has been with Copeco since 1987. Prior to that, he worked for Konica Australasia as a copier repair technician. Garry is a strong proponent of document scanning and says, “Don’t file it. Scan it!” He also likes to remind his customers to ask their sales representative to explain all the latest Sharp copier and printer features.
Garry and his wife have two daughters and enjoy traveling together. In his free time, he plays golf and shoots pool. I’m sure he’ll share some tips if you ask!
If you’re in the Toledo area and need Sharp copier and printer service, don’t hesitate to call John, Mark or Garry at 419.868.9100. They will be glad to help you out!