Choosing Toner: OEM and Compatible and Remanufactured—Oh My!

Which toner cartridge is right for you?OEM and compatible and remanufactured—oh my! Choosing a toner cartridge should not elicit Dorothy’s fear of lions and tigers and bears, though sorting through the options available today can be confusing. It is important to choose the right cartridge for your organization and avoid purchasing cartridges that could end up costing you more money. In this post, we hope to demystify the types of cartridges available and help you make a more educated choice the next time you need to order toner cartridges for your organization.

OEM Toner Cartridges

What Are OEM Toner Cartridges?

OEM toner cartridges are cartridges that are produced by the original equipment manufacturer. For instance, if you have purchased a Sharp multi-function printer, by purchasing a toner cartridge manufactured by Sharp you would be purchasing an OEM toner cartridge for your machine.

What are the advantages of OEM Toner Cartridges?

Being manufactured by the original equipment manufacturer, OEM cartridges represent high quality and reliability. With an OEM toner cartridge, you also have the guarantee or warranty that big brand names can offer.

What are the disadvantages of OEM Toner Cartridges?

While OEM cartridges are high quality, they also carry the highest price point. Similar to purchasing a Band-Aid brand box of bandages vs. a box of Walgreen’s bandages, with the name-brand product, you are paying for the name—and all that stands behind that.

Compatible Toner Cartridges

What are Compatible Toner Cartridges?

Compatible toner cartridges are produced by third-party manufacturers. The toner cartridge is made from an OEM cartridge that has been returned or recycled. The compatible toner cartridge has been cleaned and a new virgin core and new drum have been inserted, just like the OEM cartridges. The compatible toner cartridges Copeco sells are also tested and ISO certified.

What are the advantages of Compatible Toner Cartridges?

Compatible toner cartridges have the same yield as OEM toner cartridges, but at a better price point. Those that we sell at Copeco are guaranteed 100% for up to one year after purchase. They are also tested and approved by the manufacturer, so you are guaranteed quality.

What are the disadvantages of Compatible Toner Cartridges?

Not all compatible toner cartridges are created equal. Manufacturers do not all adhere to the same standards. It is important to purchase compatible toner cartridges from a reputable company you trust. When choosing suppliers for our compatible cartridges, we went through a rigorous process to make sure the suppliers we work with deliver compatible cartridges with the same quality as OEM cartridges.

Remanufactured Toner Cartridges

What are Remanufactured Toner Cartridges?

Sellers of remanufactured toner cartridges take a compatible or OEM cartridge that has been returned or recycled and refill it, then they resell the cartridge.

What are the advantages of Remanufactured Toner Cartridges?

Just like compatible toner cartridges, remanufactured toner cartridges can be purchased at a lower price point than OEM cartridges.

What are the disadvantages of Remanufactured Toner Cartridges?

It is hard to know what you are getting with a remanufactured toner cartridge or where it is coming from. While it may come with a lower price point, it may also come with lower quality as well. If you purchase a remanufactured toner cartridge that ends up being low quality and can’t produce the same yield, it could end up costing you more money in the long run.

Which Type of Toner Cartridge Do We Recommend?

We recommend and sell both OEM and compatible cartridges. You can’t go wrong with an OEM toner cartridge. It comes from the manufacturer of your machine and you can rest assured that there will be no issues with quality. If there are issues, you also can have peace of mind that the brand will stand behind their cartridge.

Compatible toner cartridges are a good middle ground between OEM and remanufactured cartridges. You are able to save money while still ensuring quality. Many compatible cartridges have a warranty, and you do not have to worry about inferior performance. As we stated before, make sure you are purchasing compatible cartridges from a company you trust.

We hope we have given you the confidence to make the right toner cartridge decision for your office, but if you have questions about OEM, compatible or remanufactured cartridges, feel free to contact our supply department. We are happy to help you find the right one for your organization.


Why Paper Matters When It Comes to Quality Printing

Why Quality Printer and Copier Paper Matters

All types of paper have passed through our department, we have seen good quality and really bad quality paper. Some call us paper specialists, but we simply use our senses when looking at paper. We see how it looks when held up to a light, feel the texture, smell it and listen to it when it is shaken. Tasting it is where we draw the line!

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FAQ: What Is the Best Copier for My Business?

Get Sharp Color Copiers and Printers in Canton, Akron, Toledo and Northeast OhioThis is one of the questions that begins nearly every conversation I have with a new client. How do I choose the right copier for my organization’s needs? It doesn’t matter if you own a small business, manage a department in a mid- to large-sized company, or run a church or school office. You still need a copier, printer or all-in-one machine that will do everything you need it to do at a price you can afford.

The first place I always start is by asking, “What needs do you have that aren’t currently being fulfilled by your printers and copiers?” So, you should start there, too.

  • Create a list of must-haves, as well as printer options you’d like to have.

In most cases, you’re probably ready for functionality you didn’t have before, like scanning, stapling or three-hole punching. But maybe you aren’t sure of all the amazing things today’s advanced printing technology can do. Be sure to ask! Some options that were add-ons several years ago now come standard, which is always an added bonus.

The next thing to consider when you’re picking out a new printer is black-and-white copies vs. color copies.

  • Determine how often you’d like to make color copies.

This whole issue has changed dramatically over the past decade. Just a few short years ago, 90% of what I sold was B&W printers. Today, it’s just the opposite. Color printing has become more and more affordable. I can find a table-top or multi-function printer with color that will fit just about anyone’s budget. If you’ve been outsourcing your color printing, this may be the perfect opportunity to bring it in house.

And speaking of budget, what’s yours? That is the next issue you need to consider when trying to pick the best printer for your organization.

  • Define your budget parameters.

Most people typically have a budget in mind for leasing or owning a printer, as well as expenditures on parts, supplies and service.

Finally, you’ve got to think about printer speed. This is THE defining aspect of copiers and printers today.

  • Figure out how often you will use your copier and how many copies/prints you want make at one time.

Sharp has 15 different models currently, running the gamut between 20 pages per minute and 110 pages per minute (i.e., production print equipment capable of 70,000 to 200,000 copies per month). Color is slightly slower.

Basically, if you run a lot of copies every day, you don’t want a slow printer. People who are used to 90 pages per minute will not want to go down to 60 pages per minute. It’s a balance between the cost of the printer and the value of your time and productivity.

Of course, you don’t want to forget about service. It’s critical to getting the most out of your printer.

In this area, you always get what you pay for. Make sure you choose a copier and printer company that has well-trained techs and top-notch service standards.

Other options you can consider include managed print services, which will ensure maximum efficiency on all levels across your entire fleet of printers.

So, if you’re part of a business, church or school in Northeast or Northwest Ohio – including Canton, Akron, Toledo and surrounding areas – and looking for a new copier or all-in-one printer, give me a call. I’ll be happy to walk through this entire process with you. Together, I’m sure we can find the exact right printer for you.

Why Paper Quality Matters with Your Copiers and Printers

Get quality copy paper at Copeco in Northeast OhioI have a copier service customer who used to buy paper by the truckload because it was the cheaper way to go. One day, he called me out for copier repairs. I carefully checked the machine, made some tweaks and adjusted the registration, confident that would take care of the problem. Just a few days later, he called me because the machine had stopped working again. When I took another look, I found the registration I had just adjusted was off once more.

Then, I grabbed a stack of his paper, that “truckload stuff,” and measured it. Guess what? It was cut 1/16-in. too short and was flopping around in the paper drawer. And that’s all it takes to throw off a copier or a printer.

Bottom line: quality paper will save you money in the long run. Why?

  1. Quality copy paper has a uniform cut and size. As my paper-by-the-truckload example illustrates, cheap paper can stop your copiers and printers from functioning. Not only will you have paper jams galore, you’re also likely to have lots of service calls.
  2. Quality paper keeps your machine cleaner longer. Cheap paper gives off a lot of dust that builds up inside a copier or multi-function printer. This, too, will result in paper jams and machine breakdowns.
  3. Quality paper keeps its shape. Cheap paper tends to have a higher moisture content that curls the paper. And, you guessed it – this leads to paper jams and other problems.

Many customers ask me, “Do I need to use a special type of paper for color copies?” My response to this questions is always yes.

If you do a lot of color copying, it’s important to use quality paper designed specifically for color copies. That’s because black & white copies and color copies are made in two completely different ways.

When you’re making a black & white copy, you’re fusing black toner into the paper. That toner is pressed into the paper and permanently adhered to it. With color, you’re blending four different colors of toner ON TOP of the paper. You don’t want the toner to be absorbed; that will result in faded-out looking copies. Quality color copy paper has a harder service and prevents toner from sinking in.

Also, stay away from ink jet or coated stock in a copier or laser printer. Ink jets spray ink onto paper without using heat. Copiers, laser printers and multi-function printers, on the other hand, use heat, which will melt the coated stock inside your machine and cause a mess.

Finally, recognize that companies selling paper that’s “99% jam free” are making a false promise. But, you do get what you pay for. When customers in our Northeast Ohio copier and printer service area ask me what’s the best paper for a copier or printer, I recommend:

  • 20# weight and 85-90 brightness for black & white copies.
  • 24-28# weight with 90 or higher brightness for color copies.

If you stick to quality paper that meets the above criteria, you’ll have fewer paper jams and probably won’t need to see your copier service technician as often.

Copeco, headquartered in North Canton, Ohio, offers a wide selection of black & white and color copy paper for all your printing needs. Contact us for a quote.

Get All Copier/Printer Supplies from One Stark, Summit County and Toledo Area Source

If you have several different types of copiers and printers in your office, you know what Office supplies and printer suppliesa hassle it can be to order office supplies for all of them. Rarely can you find one local source that carries products for most printers, faxes and copiers while also offering personal customer service, fast delivery and competitive pricing.

About a decade ago, we recognized that Copeco could be that local office equipment supply resource for businesses and organizations in Stark County, Summit County, Toledo and surrounding areas. Many of our customers would buy their Sharp copiers and supplies from us but still need copier/printer supplies for other brands.

With Copeco, you can get all printer, fax and copier supplies for Sharp, Ricoh, HP (Hewlett Packard), Canon, Xerox, Lexmark, Konica Minolta, Kyocera, Muratec, Dell and Toshiba.  We also offer printer/copier paper in various colors, weights and sizes. Normally, your order will be delivered in just one or two business days.

So, skip the trip to Staples or Office Max. Copeco’s got you covered when it comes to ordering office products! To learn more or place an order, call Erica at 330-491-2968 or 800-852-0274, ext. 298. You can also email our supply department at for more information or a personalized quote.